Fluent Support Pro GPL v1.7.90 – WordPress Support/Helpdesk Plugin

Introducing the most effective support ticketing system for WordPress. Need superfast, reliable, and efficient customer support? Fluent Support has got your back.

Designed for Support Engineers

Fluent Support Pro GPL makes ticket management effortless. Agents can filter and sort tickets by various criteria to prioritize efficiently. They can track their progress and see how many tickets are pending.

Instant Loading with Superfast SPA

Built as a single-page application (SPA) with VueJS and REST API, Fluent Support Pro GPL loads rapidly and smoothly. Navigate between pages without any delay.

Stay Focused on What Matters

Ensure customers don’t wait long for answers. Fluent Support provides a clear overview of priorities. Automatically assign tickets based on products and reply according to priority.

Enhance Team Collaboration for Faster Support

Improve team communication with internal notes. Save agents from repetitive tasks with saved replies, saving countless hours and speeding up ticket responses.

Learn More About Your Customers

Fluent Support includes custom fields beyond the default options. Utilize checkboxes, radio choices, WooCommerce orders, and more to gather additional customer information.

Manage Less, Work More

Reduce the time spent managing support staff with Fluent Support GPL. It’s packed with all the features your agents need, allowing you to focus on other activities as support takes less time.

Automate Workflows Based on Conditions

Trigger actions based on user activities. Automate tasks based on submitted tickets to design an efficient workflow.

Know Your Users to Provide Better Support

Get detailed customer insights alongside their tickets, including purchase history, LMS progress, or CRM profile, to offer personalized support.

Let Users Open Support Tickets via Email

Allow customers to create tickets via email and receive replies directly in their inbox, without the need to sign up. Manage these tickets from the admin dashboard.

Fluent Support Pro GPL – Key Features at a Glance

• Unlimited support agents
• Unlimited tickets
• Customizable email notifications
• Product-based agents
• Custom fields
• Advanced filtering
• Reply via Slack and Telegram
• Email-based ticket creation
• Workflow automation
• Reply templates
• Guest tickets without login
• Ticket sorting
• Bulk ticket replies
• On-the-go responses
• Priority management
• Activity logs
• Performance reports
• Internal notes

Transform your customer support with Fluent Support Pro GPL and enjoy efficient, streamlined service management.